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Welcome to R.J. Reynolds Patrick County Memorial Hospital,
a 25-bed Critical Access
Hospital and PCH Express Care Clinic (Rural Health Clinic). We are dedicated
to providing complete patient care delivered by professionals
who care about you and your medical needs. As a for-profit
hospital our resources are reinvested into the hospital to
ensure the citizens of Patrick and surrounding counties the
best available health care. We care about our community and
strive to provide compassionate care and education to our
patrons. We are licensed and fully accredited.
 Our Emergency Department provides service 24 hours a day,
7 days a week. Our staff of caring physicians,
nurses and emergency medical technicians are highly trained
to provide competent care even during the most critical situations.
The hospital
works closely with Patrick County Emergency Medical Services.
Our Mission Statement: Provide the people of Patrick and
surrounding counties access to a full spectrum of high-quality,
convenient and affordable healthcare services.
Our Values:
- Compassion - treats customers as family members,
with kindness, patience, empathy and respect.
- Personal
Excellence - strives to grow personally and professionally.
Honesty and personal integrity guides actions. Approaches
each
service opportunity with a positive, flexible
attitude.
- Teamwork - supports others and collaborates in efforts
to better serve customers.
- Diversity - recognizes that every person is different,
each shaped by unique life experiences.
Our Vision:
- Best Care
- Best Science - uses technology and best practice
methods to achieve expected outcomes.
- Best People - demonstrates
caring attitude in performance of duties; desires to achieve
personal best.
- Best Service - provides customer service
with the goal of exceeding the expectations of the people
served in the areas
of:
- Courtesy
- Commitment
- Communication
- Appearance
- Customer Waiting
- Privacy/Respect
- Best Cost - utilizes resources sensibly
to ensure high quality and cost effectiveness.
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